Returns policy

BARTENDER CANCELLATION

Cancelled bartender orders may be subject to an R100.00 cancellation fee if the cancellation is within 24-hours of the scheduled event.

In the case of inclement weather or unforeseen complications, it may be necessary to extend the sixty minute window for the Keg n Tap that SA Service. If there will be a significant delay, a customer service representative may call or email you to let you know the status of your time. The Agent will deliver your order as quickly as possible when the conditions permit. If your designated location (i.e., street, avenue) is inaccessible, rendering us unable to make the delivery, we will contact you to determine the best alternate location.

In an effort to meet the committed time for all our customers, the Agent is not required to wait for an inspection of the items delivered. Your order will arrive with an invoice that will list all of the items you have received and were billed for and you can always find a copy by contacting us. If something is missing from your order, please call 081 029 9846.

fees may vary based on address. All fees are inclusive of applicable taxes.

ORDER CANCELLATION AND REFUNDS.

If an order needs to be canceled, please call our customer service team at 081 029 9846 immediately. Please note: orders are processed as soon as possible . Due to these circumstances, neither Keg ‘n Tap nor the Agent can guarantee the availability of, changes or cancellation, to any order once it has been placed. Neither Keg ‘n Tap nor the Agent, will make any refunds or exchanges for orders that were delivered and signed for.

Government Warning

ACCORDING TO THE SURGEON GENERAL, WOMEN SHOULD NOT DRINK ALCOHOLIC BEVERAGES DURING PREGNANCY BECAUSE OF THE RISK OF BIRTH DEFECTS.

WARNING: No person shall sell or give away any alcoholic beverages to: any person under the age of eighteen years; or any visibly intoxicated person.

IT IS A VIOLATION PUNISHABLE UNDER LAW FOR ANY PERSON UNDER THE AGE OF EIGHTEEN TO PRESENT ANY WRITTEN EVIDENCE OF AGE WHICH IS FALSE, FRAUDULENT OR NOT ACTUALLY HIS OR HER OWN FOR THE PURPOSE OF ATTEMPTING TO PURCHASE ANY ALCOHOLIC BEVERAGE.